Your request stays yours until you choose to send it.
The website helps prepare a message. You remain in control of whether it is opened, edited or sent through WhatsApp.
Current static website phase
Last reviewed 23 July 2026. This notice should be updated if the form begins sending information directly to a ThermoCare server.
What the website collects
In the current static phase, the request form is processed in your browser. ThermoCare does not receive or store the form until you choose to open WhatsApp and send the prepared message there.
Why details are requested
Your name, phone, visit preference, selected concern or therapy, and optional note help the clinic understand and respond to your appointment request.
Your choice and consent
You review the full summary and actively consent before WhatsApp opens. Opening WhatsApp does not send the message. You can edit it, cancel it or close WhatsApp.
Third-party processing
If you send the message, WhatsApp processes it under its own terms and privacy practices. Phone calls and map directions are also handled by your phone provider or map service.
Analytics
The site may later count non-identifying actions such as treatment-page views, booking starts, calls, directions clicks and WhatsApp handoffs. Names, phone numbers, notes, free text and concern selections must not be sent to third-party analytics.
Retention, correction and withdrawal
For information you have sent directly to the clinic, call ThermoCare to ask what is held, request correction or deletion, or withdraw from further contact. Legal or operational retention requirements may still apply.
Urgent and sensitive information
Do not use this form for emergencies or highly sensitive medical information. Contact an appropriate healthcare or emergency service instead.
Privacy contact
Call the clinic with privacy questions or requests concerning information you have already sent directly to ThermoCare.
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