Medical Disclaimer
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The most important page on this website. It explains exactly what ThermoCare's therapies are, what they are not, and when to see a doctor instead of booking with us.
1. The statement, plainly
The services, therapies and information provided by ThermoCare Wellness Centre do not constitute medical advice, diagnosis or treatment. Nothing on this website, and nothing said during a session, should be taken as a medical opinion or used in place of care from a qualified healthcare professional.
Everything else on this page follows from that one sentence. Please read it before booking a session or acting on anything you have read here.
2. What ThermoCare provides
We offer supportive wellness therapies, Acupuncture, Reflexology, Massage Therapy, Hot Stone Massage, Foot Massage, Spine Care Support, Joint Pain Care, intended to help with everyday aches, tension, stiffness and stress. They are comfort-focused and non-clinical.
These therapies are meant to sit alongside your medical care, not to take its place. If you are under the care of a doctor, physiotherapist or other clinician, continue with it. Where a therapy might interact with your treatment, ask them first.
3. We do not diagnose
ThermoCare does not diagnose conditions, not online, and not at the centre. Our practitioners are wellness therapists, not medical doctors. They cannot identify the cause of a symptom, interpret a scan or report, confirm or rule out a condition, or tell you whether a therapy is medically safe given your history.
The concern pages and the guidance tool on this website describe how people commonly experience certain kinds of discomfort. They are general and non-diagnostic. Choosing a concern from a list does not mean you have been assessed, and describing your symptoms in the request form is not an assessment either.
4. No practitioner–patient relationship
Reading this website, filling in the request form, or exchanging messages with us does not create a practitioner–patient or clinician–patient relationship. No such relationship arises from anything published here.
5. Always consult a qualified professional
Speak to a doctor or other qualified healthcare professional about any question concerning a medical condition, a symptom, or a course of treatment.
- Never disregard professional medical advice because of something you read on this website.
- Never delay seeking medical care because a therapy here sounded like it might help.
- Never stop, start or change prescribed medication on the strength of anything published here or said during a session.
6. Results vary, and nothing is promised
How people respond to wellness therapy differs widely, and depends on the person, the concern and the circumstances. Some people notice a change quickly, others gradually, and some not at all.
ThermoCare makes no claim to cure, treat, prevent or reverse any disease or condition, and gives no guarantee of any particular outcome. Language such as “may help” or “supports” on this website is meant exactly as written, and should not be read as a promise.
7. When to seek medical care instead
Do not book a therapy session in place of urgent medical attention. Seek prompt medical assessment for pain or symptoms that are severe, sudden, worsening or unexplained. In an emergency in India, call 112, or 108 for an ambulance, or go to your nearest hospital.
See a doctor rather than booking with us if you have:
- Chest pain, breathlessness, or pain spreading into the jaw or arm
- Sudden weakness, numbness, confusion, or difficulty speaking
- Severe pain after a fall, accident or injury
- Fever alongside pain, swelling or redness
- Loss of bladder or bowel control, or numbness around the groin, together with back pain
- Unexplained weight loss, or pain that consistently wakes you at night
8. Conditions that need extra care
Some circumstances mean a therapy has to be adapted, or is better postponed. Tell us before booking, and check with your doctor first, if any of these apply to you:
- Pregnancy, or a possibility of pregnancy
- Blood-thinning medication, or a bleeding or clotting disorder
- A pacemaker or other implanted medical device
- Diabetes, reduced sensation, or nerve problems in the feet or hands
- Skin infections, open wounds, burns, rashes or recent scarring in the area concerned
- Recent surgery, a fracture, or a recent injury still healing
- Cancer, or ongoing cancer treatment
- Deep vein thrombosis, or a history of blood clots
- Severe osteoporosis or fragile bones
- Uncontrolled high or low blood pressure
This list is not exhaustive. If you are unsure whether something matters, mention it, it is always better raised than left out.
9. Tell us before your session
Your practitioner can only adapt a session to what they have been told. Please share any injury, condition, pregnancy, medicine, skin change, or area you would prefer left alone, before treatment begins rather than during it. You can ask to change or stop at any point.
10. External links and information
Where this website links to or mentions other sources, that is for general interest only. We do not endorse and cannot vouch for health information published elsewhere. The same caution applies: check it with a qualified professional before acting on it.
11. Testimonials and reviews
Reviews and testimonials on this website describe the individual experience of the person who wrote them. They are not typical results, not evidence that a therapy works, and not a prediction of what you will experience.
12. Limitation of liability
To the fullest extent permitted by Indian law, ThermoCare accepts no liability for any decision taken, or not taken, on the basis of general information published on this website, in particular a decision to delay, avoid or discontinue medical care. Nothing here limits liability that the law does not permit to be limited, including liability for death or personal injury caused by our negligence.
13. Changes to this disclaimer
This disclaimer may be revised as our therapies or this website change. The date at the top of the page shows when it was last updated.
Ask before you book
If you are unsure whether a therapy is suitable alongside a condition you are being treated for, ask your doctor first, then call us. ThermoCare Wellness Centre, 11, 5th Cross Rd, Near Kamakya Theater, Kamakya Layout, Banashankari 3rd Stage, Bengaluru, Karnataka 560085. Phone +91 70224 87779 or +91 93535 00186. Email Dr.mahesh.setty@thermocarewellnesscentre.com.